The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can change temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or contact a HVAC specialist like JTech Mechanical. If you’re installing it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can get ample power from other heating and cooling wires.

In some instances, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate power, Nest says you could run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat professional such as one from JTech Mechanical can assist you. We can diagnose the problem and install a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life easier, through automatic energy-efficient programming and the opportunity to check settings while you’re away from home. It’s a frustrating experience when yours won’t run like it should, but our heating and cooling experts at JTech Mechanical can take care of the issue in no time.

If you’re going through unexplained heating and cooling behavior with your new Nest, give us a call at 281-231-8768 to schedule your appointment today.